Showpass Webhooks: Introduction

Showpass webhooks enable real-time notifications when events occur in your account, allowing you to automate workflows and integrate with external systems.

What are webhooks?

Webhooks are HTTP callbacks that Showpass sends to your server when specific events happen. Like a new purchase, refund, or ticket transfer. Your application receives instant notifications and can respond automatically.

Key concepts

Endpoint

A publicly accessible URL on your server (or on a third-party service such as Zapier) where Showpass can send HTTP POST requests containing event data. You will listen for Showpass events at this endpoint.

Example: https://yoursite.com/api/showpass-webhook

Event

Event is an action within Showpass that triggers a webhook notification. You can find the list of events in section 4.

Payload

JSON data sent from Showpass containing event details. For invoice events, this includes the complete invoice object with customer info, items purchased, and transaction details.

Secret key

A unique token provided when you create an endpoint. Use this to verify webhook authenticity by validating the X-SHOWPASS-SIGNATURE header.

Security: Always verify signatures to ensure requests genuinely come from Showpass.

Logs

Showpass maintains delivery logs showing success/failure status for each webhook attempt. Use these for monitoring and troubleshooting.

Why use webhooks?

Real-time automation

Get immediate notifications as events happen—no polling or manual checks required.

Seamless integration

Connect Showpass with CRM systems, email platforms, accounting software, analytics tools, and custom applications.

Workflow efficiency

Automate tasks like:

  • Updating customer records in your CRM
  • Sending custom receipts or confirmation emails
  • Syncing sales data with accounting software
  • Managing mailing lists based on purchases
  • Triggering inventory updates

Reduced overhead

Eliminate manual data entry and frequent API polling to check for changes.

Getting started

Ready to set up webhooks? Continue to the next section on Setup and Management to configure your first endpoint.